Shipping Policy

At Tawraa, we are committed to delivering your orders safely and efficiently across Bangladesh.

Order Processing

Orders are usually processed within 24–48 hours after confirmation.
Processing time may vary during campaigns, holidays, or high order volume periods.

Delivery Time

Estimated delivery time:

Inside Dhaka: 1–3 business days
Outside Dhaka: 2–5 business days

Delivery times may vary depending on location, courier operations, weather conditions, or unforeseen circumstances.

Shipping Charges

Shipping charges are calculated based on delivery location and order details. Final shipping cost will be shown during checkout or order confirmation.

Order Tracking

Customers may receive updates regarding order status through phone, SMS, WhatsApp, or email when available.

Delivery Conditions

Please ensure the delivery address and phone number are accurate.
Tawraa is not responsible for delays caused by incorrect customer information or courier-related issues.

Damaged or Missing Items

If you receive a damaged, defective, or incorrect item, please contact our support team within the specified support period after delivery.

Contact Us

🌐 tawraa.com
📧 support@tawraa.com
📱 +8801881833328